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January 1, 2010 all-day
Simmons Graduate School of Library and Information Science
In this workshop, we will examine best practices and strategies in providing ILL services, discuss practical innovations you can adopt to better serve different user populations, and explore the exciting new directions ILL/RS systems and services are heading in. Learn how to use ILL data effectively; evaluate ILL/RS partnerships and programs, and develop new services to connect local and distance populations to your library.